Homeless
The smarter, self-service and configurable Homeless solution, developed to meet the Homeless Reduction Act and H-CLIC reporting requirements.
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Intuitive form presents only questions applicable to the client’s circumstance
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Pre-homeless reduction act (legacy) cases supported
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Capture extra information by self-configuring forms
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Add checklists and actions to the workflow
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Customisable case and team dashboards display homeless case statuses
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Easy to build, customisable Personal Housing Plans
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Personal Housing Plan printed to PDF or accessed online
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Effective Temporary Accommodation Management
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Communicate with applicants via their preferred channels
Why choose Homeless?
INCREASE EFFICIENCIES
Intuitive functionality to assist and guide officers to manage caseloads more efficiently.
IMPROVE PRODUCTIVITY
Customisable forms, workflows and housing plans streamline processes and improve productivity.
BOOST CLIENT SERVICE
Communicate with applicants via their preferred channel and have all their details in one place.
HEIGHTEN SECURITY
Data fully protected with industry standard encryption, granular data control, and advanced GDPR options.
Get more from your data and services
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Graphical dashboard displays items & actions to be reviewed
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Efficient triage process to ensure people are logged and assessed as quickly as possible
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H-CLIC and DELTA compatibility
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Guided case progression to streamline applications
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Discharging duty and closing cases functionality
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Support for case reviews and appeals
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AI provides better recommendations based on data
Tailored approach to Personal Housing Plans
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Personal Housing Plans that are truly personal
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Create a library of housing options and actions
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Create your own templates
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Access Personal Housing Plans in many ways
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Easily build and update Personal Housing Plans
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Track case work required separately to the Housing Plan
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Access Personal Housing Plan via the Housing Portal
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Clients can request printed or electronic versions
Temporary Accomm.
management
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Flexible TA recording
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Property register integration
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Configurable property register
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Manage all types of temporary accommodation
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Flexible tenancy management
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Unit occupancy tracking
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Placement information captured inline with statutory reporting
Reporting and planning for the future
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Easily produce required H-CLIC files for DELTA
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Supplementary files can also be included for individual cases as required
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Future proofing our services
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Support for pre-Homeless Reduction Act (legacy) cases
